Company overview
- Sector
- Banking, Financial Services & Insurance
- Sub-sector
- Banking
- Mandate (derived)
- Multi-Function / Full-Stack GCC
- Parent headquarters
- Charlotte, North Carolina, United States
- Parent revenue (USD)
- $191,600,000,000
- Parent headcount
- 87,839
- India headcount
- 3,000+
GCC locations
- Mumbai
- Hyderabad
- GIFT City
GCC notes
Global banking tech, data analytics and fraud prevention platforms
Department mix
Global department counts, used as a proxy for the India mandate. These are not India team counts.
Technology stack
- .NET
- A Small Orange
- ACL
- ADAPT
- ADP SmartCompliance®
- AI
- ANGEL LMS
- API Gateway
- AWS Analytics
- AWS Application Load Balancer
- AWS Auto Scaling
- AWS CloudFormation
- AWS CloudHSM
- AWS CodeBuild
- AWS CodeDeploy
Public leadership
Amitava Sengupta
Senior Vice President - Finance and Knowledge Center
Public leadership listed in the dataset; the role is not necessarily the India GCC head.
Key roles
Software Engineers; Data Scientists; Cybersecurity Engineers; Cloud Architects; Business Analysts
Research overview
Bank of America is a US multinational bank and financial services holding company headquartered in Charlotte, North Carolina, and the second-largest US bank, operating consumer banking, global banking, wealth management, and global markets/investment banking businesses across more than 40 countries.
- India launch
- 2003
- Maturity
- Multi-Function / Full-Stack GCC
India spans software engineering, data science, cybersecurity, cloud architecture, business analysis and banking/financial-crime operations across three legal entities and three cities.
Location rationale
For the GIFT City IFSC unit, Bank of America said it wanted to be the first foreign bank operating inside India's International Financial Services Centre, enabling international-currency bond issuance and exploring fintech, AI and robotics innovation.
Timeline
- 2003
BA Continuum India Private Limited - Bank of America's captive delivery arm - was registered in India, founding what became its India GCC.
- 2019
Bank of America opened a Global Business Services Center at GIFT City IFSC, Gandhinagar, becoming the first foreign bank to set up operations inside India's International Financial Services Centre, with an initial 500 employees (scalable to 1,500).
- 2026
BA Continuum India signed a near-11-year lease for ~1.11 lakh sq ft on floors 22-23 of Cignus in Powai, Mumbai.
Real estate
GIFT City IFSC unit: ~100,000 sq ft, opened Dec 2019. BA Continuum India leased ~1.11 lakh sq ft across floors 22-23 of Cignus, Powai, Mumbai, Jan 2026, Rs 1.43 crore/month rent.
Hiring signal
- Open roles
- 50
- As of
- 2026-08-26
- Software Engineer (GBS IND)
- Analyst
- Team Leader / Team Member
- Manager
- Financial Crimes Investigator
News and developments
BofA arm leases office space in Powai for monthly rent of Rs 1.43 crore
BA Continuum India Private Limited leased ~1.11 lakh sq ft across floors 22-23 of Cignus in Powai, Mumbai, on a lease running just under 11 years from January 2026.
2026-01-13 Business Standard ↗
RBI approves Vikram Sahu as CEO of Bank of America in India
RBI approved Vikram Sahu as CEO, succeeding Kaku Nakhate; BofA operates in India through three entities including BA Continuum India, its GCC arm.
2025-12-03 Business Standard ↗
Sources
Sources and research notes
Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.