Citizens Financial Group GCC in India: Locations & Company Profile

Company overview

Sector: Banking, Financial Services & Insurance
Sub-sector: Banking
Mandate (derived): Customer Support & Ops
Parent headquarters: Providence, Rhode Island, United States
Parent revenue (USD): $11,100,000,000
Parent headcount: 10,382
India headcount: Not disclosed

GCC locations

Hyderabad

GCC notes

Banking technology and analytics (with Cognizant partnership)

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Operations: 3,414
Finance: 1,842
Engineering: 1,262
Business Development: 1,143
Support: 571
Sales: 385
Data Science: 347
Human Resources: 219
Marketing: 201
Consulting: 184
Information Technology: 165
Accounting: 159
Administrative: 114
Legal: 102
Arts And Design: 94
Media And Commmunication: 90
Product Management: 86
Entrepreneurship: 3
Education: 1

Technology stack

ACL
AI
ASP.NET
AT&T
AWS Analytics
AWS Elastic Load Balancing
AWS Glue Data Catalog
AWS SDK for JavaScript
AWS Trusted Advisor
Acronis True Image
Act!
Ad Astra
Adobe Analytics
Adobe DTM
Adobe Experience Cloud

Public leadership

Leadership not yet mapped for this company.

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.