FedEx GCC in India: Locations & Company Profile

Company overview

Sector: Logistics, Supply Chain & Real Estate
Sub-sector: Package/Freight Delivery
Mandate (derived): Customer Support & Ops
Parent headquarters: Memphis, Tennessee, United States
Parent revenue (USD): $87,900,000,000
Parent headcount: 34,112
India headcount: Not disclosed

GCC locations

Hyderabad
Mumbai

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Operations: 10,195
Sales: 5,291
Support: 4,173
Engineering: 3,763
Information Technology: 1,710
Finance: 1,521
Human Resources: 1,273
Business Development: 1,229
Administrative: 1,094
Marketing: 1,005
Data Science: 719
Accounting: 569
Consulting: 469
Legal: 329
Media And Commmunication: 237
Arts And Design: 218
Product Management: 199
Education: 75
Entrepreneurship: 43

Technology stack

.GIS
.NET
24-7 Media
A Small Orange
ABB Electronic Work Instructions
AC500 PLC
ACL
ADAPT
ADP
ADP Applicant Tracking System
AI
AMP
ANGEL LMS
AT&T
AWS Analytics

Public leadership

Amar Shah

Vice President Finance

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Research overview

FedEx Corporation is a US-based global logistics and package/freight delivery company headquartered in Memphis, Tennessee, founded in 1971 as Federal Express Corporation. Current President & CEO is Raj Subramaniam. On-file revenue (~$87.9B) and global headcount (34,112) could not be independently re-verified this session due to source access limits.

Data note

Unable to independently verify most India GCC-specific fields (indiaLaunchYear of the Hyderabad tech/GCC center specifically, current India GCC/tech leadership, real estate/campus details, recent 18-month news, hiring signal, maturity classification) this session: WebSearch budget was exhausted, and multiple fedex.com India subpages (newsroom, about, facts, MEISA, careers-by-city) returned 404 errors while business-press/directory sources were blocked. On-file head name/title (Amar Shah, VP Finance) could not be corroborated or refuted as leader of India GCC/tech operations - FedEx Corp's verified global CEO is Raj Subramaniam, a different (global, non-India-specific) role. On-file cities (Hyderabad, Mumbai), revenue, and global headcount not independently re-verified this session.

India launch: Not disclosed
Maturity: Not disclosed

Timeline

1997
FedEx enters the Indian market, introducing its first regular express transportation service to Mumbai via an around-the-world flight route.
2007
FedEx Corporation completes acquisition of PAFEX, its service participant in India.
2009
FedEx launches next-business-day domestic express service for the Indian market.
2011
FedEx acquires the logistics and express businesses of AFL Pvt. Ltd and Unifreight India Pvt. Ltd.; launches a new flight connecting India to the FedEx Asia-Pacific hub in Guangzhou, China; introduces a Boeing 777 intercontinental route linking India with Europe, the Middle East, and the US.

Sources

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.