GCC Universe · Company profile

Freshworks GCC in India

Freshworks is listed in GCC Universe under Technology, Software & IT Services. Its recorded India locations are Bengaluru, Chennai, and Hyderabad.

Company overview

Sector
Technology, Software & IT Services
Sub-sector
Information Technology & Services
Mandate (derived)
Technology & Engineering
Parent headquarters
San Mateo, California, United States
Parent revenue (USD)
$838,800,000
Parent headcount
4,413
India headcount
3,000+

GCC locations

  • Bengaluru
  • Chennai
  • Hyderabad

GCC notes

Enterprise SaaS CRM suite; core product R&D and engineering

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Engineering
1,814
Sales
535
Support
481
Business Development
284
Operations
242
Marketing
227
Human Resources
155
Arts And Design
106
Data Science
99
Product Management
98
Finance
97
Information Technology
80
Consulting
63
Accounting
61
Media And Commmunication
26
Legal
23
Education
10
Entrepreneurship
6
Administrative
6

Technology stack

  • AI
  • ANGEL LMS
  • AWS Analytics
  • AWS Glue Data Catalog
  • AWS Trusted Advisor
  • Active Campaign
  • Adobe Marketing Cloud
  • Allbound PRM
  • Amazon AWS
  • Amazon CloudWatch
  • Amazon Elastic MapReduce (EMR)
  • Amazon Route 53
  • Amazon S3
  • Amazon Simple Queue Service (SQS)
  • Anthropic Claude

Public leadership

Aditya Mallik

Vice President - Engineering

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Key roles

Software Engineers (SaaS/CRM); ML Engineers; Data Scientists; Product Managers; Solutions Engineers

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.