Genesys GCC in India: Locations & Company Profile

Company overview

Sector: Technology, Software & IT Services
Sub-sector: Information Technology & Services
Mandate (derived): Technology & Engineering
Parent headquarters: Menlo Park, California, United States
Parent revenue (USD): $2,400,000,000
Parent headcount: 5,934
India headcount: Not disclosed

GCC locations

Bengaluru
Hyderabad
Pune

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Engineering: 2,040
Consulting: 766
Sales: 626
Support: 623
Operations: 293
Business Development: 246
Finance: 238
Human Resources: 205
Marketing: 203
Product Management: 155
Arts And Design: 138
Information Technology: 118
Accounting: 100
Data Science: 71
Media And Commmunication: 48
Legal: 40
Administrative: 16
Entrepreneurship: 5
Education: 3

Technology stack

.NET
6sense
AI
ANGEL LMS
API Gateway
AWS Analytics
AWS Bedrock
AWS CloudFormation
AWS Config
AWS Control Tower
AWS Direct Connect
AWS Elastic Load Balancing
AWS Glue
AWS IAM Identity Center
AWS Lambda

Public leadership

Deepa Madhavan

Vice President, India Country Head

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.