Company overview
- Sector
- Travel, Hospitality & Leisure
- Sub-sector
- Hospitality
- Mandate (derived)
- Customer Support & Ops
- Parent headquarters
- Chicago, Illinois, United States
- Parent revenue (USD)
- $7,200,000,000
- Parent headcount
- 13,876
- India headcount
- Not disclosed
GCC locations
- Bengaluru
- Hyderabad
Department mix
Global department counts, used as a proxy for the India mandate. These are not India team counts.
Technology stack
- .GIS
- .NET
- 3M 360 Encompass - Health Analytics Suite
- ABB Distributed Control Systems (DCS)
- ACL
- ADP
- ADP Applicant Tracking System
- AI
- AMP
- ANGEL LMS
- API Gateway
- ARES
- ARM TrustZone
- AT&T
- AWS Analytics
Public leadership
Jaco Roux
Area Vice President, Leisure Hotels India, General Manager, Grand Hyatt Goa
Public leadership listed in the dataset; the role is not necessarily the India GCC head.
Sources and research notes
Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.