KLM Royal Dutch Airlines GCC in India: Locations & Company Profile

Company overview

Sector: Automotive & Transportation Equipment
Sub-sector: Airlines/Aviation
Mandate (derived): Customer Support & Ops
Parent headquarters: Amstelveen, Noord-Holland, Netherlands
Parent revenue (USD): $14,900,000,000
Parent headcount: 9,319
India headcount: Not disclosed

GCC locations

Gurugram
Mumbai

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Support: 4,010
Engineering: 1,195
Operations: 950
Business Development: 629
Finance: 479
Information Technology: 356
Human Resources: 313
Consulting: 275
Sales: 225
Accounting: 175
Marketing: 167
Media And Commmunication: 138
Data Science: 126
Administrative: 72
Arts And Design: 71
Product Management: 57
Legal: 41
Education: 36
Entrepreneurship: 4

Technology stack

.NET
AI
AVEVA InTouch HMI
Air
Akamai
Akamai DNS
Amazon Kinesis Data Streams
Angular
Azure AI Search
BASE
Blackbaud Raiser's Edge NXT
C#
CAT
Chainalysis KYT
Cisco WebEx Teams

Public leadership

Mark Thomas

Chief Security Officer (CSO) - India

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.