McDonald's GCC in India: Locations & Company Profile

Company overview

Sector: Retail, E-commerce & CPG
Sub-sector: Restaurants
Mandate (derived): Customer Support & Ops
Parent headquarters: Chicago, Illinois, United States
Parent revenue (USD): $26,900,000,000
Parent headcount: 51,953
India headcount: 2,000+

GCC locations

Hyderabad

GCC notes

Largest McDonald's office outside US; global tech, digital transformation and QSR operations

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Operations: 30,096
Support: 5,729
Human Resources: 2,101
Consulting: 2,031
Business Development: 1,851
Sales: 1,725
Marketing: 1,700
Finance: 1,156
Engineering: 1,123
Information Technology: 1,057
Administrative: 932
Media And Commmunication: 560
Accounting: 441
Legal: 370
Arts And Design: 295
Education: 294
Product Management: 246
Data Science: 184
Entrepreneurship: 62

Technology stack

.GIS
.NET
24-7 Media
3M 360 Encompass - Health Analytics Suite
A Small Orange
ABB Robotics
ACL
AI
ANGEL LMS
AWS Analytics
AWS CloudFormation
AWS CodeCommit
AWS Direct Connect
AWS Identity and Access Management (IAM)
AWS SDK for JavaScript

Public leadership

Karnesh Sharma

Director - Network, End User Services and Infrastructure Operations

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Key roles

Software Engineers (Digital/POS); Data Engineers; Product Managers; Operations Technology Engineers; Business Analysts

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.