Company overview
- Sector
- Retail, E-commerce & CPG
- Sub-sector
- Food & Beverages
- Mandate (derived)
- Sales, Marketing & BD
- Parent headquarters
- Vevey, Vaud, Switzerland
- Parent revenue (USD)
- $112,700,000,000
- Parent headcount
- 60,171
- India headcount
- Not disclosed
GCC locations
- Gurugram
- Bengaluru
Department mix
Global department counts, used as a proxy for the India mandate. These are not India team counts.
Technology stack
- .NET
- 24-7 Media
- 3M 360 Encompass - Health Analytics Suite
- A Small Orange
- ABAP
- ABB Robotics
- AC500 PLC
- ACL
- ADP Applicant Tracking System
- ADP Streamline
- AFAS
- AFS Analytics
- AI
- AMP
- ANGEL LMS
Public leadership
Mursalim Khan
Managing Director
Public leadership listed in the dataset; the role is not necessarily the India GCC head.
Research overview
Nestlé S.A. is headquartered in Vevey, Switzerland, listed on the SIX Swiss Exchange (NESN); Philipp Navratil became CEO in September 2025 following the board's dismissal of Laurent Freixe. Facts-on-file revenue ($112.7B) and headcount (60,171) not independently re-verified; publicly reported group headcount elsewhere (~270,000) is markedly higher - flagged, not corrected.
- India launch
- 2021
- Maturity
- Scaling
India GCC footprint has operated continuously since Dec 2021 (~5 years) and moved from a single-function IT services centre to a dedicated Business Services office (Gurugram, 2024) and a newly announced third hub (Hyderabad GCC with Genpact, 2026) - still adding new sites/partnerships.
Location rationale
For Bengaluru: Nestlé's global CIO cited Bengaluru's standing as a technology capital in Asia, innovation capacity and talent availability. For the 2026 Hyderabad GCC: Genpact/NBS leadership cited Hyderabad's expanding GCC ecosystem and a strategic shift to treat India centers as 'process assets' rather than cost-arbitrage sites.
Timeline
- 2021-12-07
Nestlé Global Services India (NGSI) launched in Bengaluru as a global IT services centre, initially targeting ~150 IT professionals supporting 45+ countries across Asia, Oceania and Africa.
- 2024
Nestlé Business Services (NBS) corporate office (~20,000 sq ft) completed in Gurugram.
- 2026-07
Nestlé Business Services partnered with Genpact to establish its first India GCC in Hyderabad, focused on AI-driven finance, procurement, supply chain, HR and shared-services operations.
Real estate
gurugram: [object Object]; bengaluru: null
Hiring signal
- Open roles
- Not disclosed
- As of
- 2026-08-26
- IT services / infrastructure
- Data analytics
- AI & automation / digital operations
- Shared services (finance, procurement, supply chain, HR)
News and developments
Genpact partners with Nestlé Business Solutions to establish new Global Capability Center in Hyderabad
Third India location for Nestlé's GCC footprint, focused on AI-driven finance/procurement/supply chain/HR.
2026-07-09 Genpact press release ↗
India leading Nestlé growth across emerging markets, says CEO Philipp Navratil
CEO India visit; Manish Tiwary named Chairman & Managing Director, Nestlé India.
2026-08-26 Business Standard ↗
Sources
Sources and research notes
Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.