Southwest Airlines GCC in India: Locations & Company Profile

Company overview

Sector: Automotive & Transportation Equipment
Sub-sector: Airlines/Aviation
Mandate (derived): Customer Support & Ops
Parent headquarters: Dallas, Texas, United States
Parent revenue (USD): $28,100,000,000
Parent headcount: 19,317
India headcount: Not disclosed

GCC locations

Hyderabad

GCC notes

Airline operations technology, data engineering and customer platforms

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Support: 8,739
Operations: 4,649
Engineering: 1,885
Consulting: 857
Information Technology: 755
Human Resources: 434
Business Development: 411
Finance: 340
Data Science: 226
Administrative: 166
Sales: 165
Arts And Design: 160
Marketing: 144
Media And Commmunication: 118
Legal: 89
Accounting: 64
Education: 59
Product Management: 52
Entrepreneurship: 4

Technology stack

AMP
ASP.NET
AWS Analytics
AWS Cloud
AWS CloudFormation
AWS Glue Data Catalog
AWS Lake Formation
AWS SDK for JavaScript
AWS Step Functions
AWS Trusted Advisor
Act!
AddThis
Adobe
Adobe Analytics
Adobe Campaign

Public leadership

Krishna Kallepalli

VP, Head of Global Innovation - India

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.