Zendesk GCC in India: Locations & Company Profile

Company overview

Sector: Technology, Software & IT Services
Sub-sector: Information Technology & Services
Mandate (derived): Technology & Engineering
Parent headquarters: San Francisco, California, United States
Parent revenue (USD): $1,600,000,000
Parent headcount: 5,723
India headcount: Not disclosed

GCC locations

Bengaluru

Department mix

Global department counts, used as a proxy for the India mandate. These are not India team counts.

Engineering: 1,849
Sales: 950
Support: 706
Consulting: 342
Marketing: 320
Operations: 305
Business Development: 283
Human Resources: 180
Finance: 157
Arts And Design: 154
Product Management: 149
Data Science: 94
Accounting: 76
Information Technology: 60
Legal: 43
Media And Commmunication: 36
Administrative: 11
Entrepreneurship: 5
Education: 3

Technology stack

6sense
ADAPT
AI
AMP
ANGEL LMS
API Gateway
AWS Analytics
AWS Batch
AWS Bedrock
AWS CloudFormation
AWS EventBridge
AWS Glue Data Catalog
AWS Lambda
AWS SDK for JavaScript
AWS Single Sign-On

Public leadership

Vinod Shah

Managing Director and Vice President of Engineering

Public leadership listed in the dataset; the role is not necessarily the India GCC head.

Sources and research notes

Source: Indian GCC 2026 Master Compendium, Company Master and research records. Sector, mandate and public leadership are derived fields. Missing values are shown as not disclosed. Revenue and global headcount describe the parent company, not the India centre.